What to Look for in a Third-Party Logistics (3PL) Partnership
Selecting the right carrier isn’t just about moving freight from Point A to Point B, it’s about building a strategic partnership that can drive your brand’s long-term success. Whether you’re shipping groceries, CPG products, or e-commerce orders, choosing a reliable, agile, and experienced third-party logistics (3PL) provider is essential. Here’s what to look for when evaluating potential logistics partners.
Industry Experience and Expertise
Start by considering how well the carrier understands your industry. The right partner should have a deep knowledge of your specific needs, whether you’re in retail, food and beverage, or pharmaceutical. At FST Logistics, our 30+ years of experience in temperature-controlled and dry storage supply chains uniquely position us to serve a wide range of retail and grocery brands. We don’t just move products; we help you grow.
Reliability and On-Time Performance
When your customers expect product availability, delays are not an option. Evaluate a carrier’s on-time delivery rates, damage claims, and communication standards. FST’s Point to Point Consolidated Network delivers greater consistency and fewer claims than traditional hub-and-spoke models, ensuring your products arrive on time.
Scalability and Flexibility
As your business grows, your logistics partner should grow with you. The best carriers offer scalable solutions for storage and transportation that can adapt to seasonal demands, new product lines, or expanded markets. FST’s integrated warehousing and transportation divisions allow us to flex quickly and efficiently, whether you need same-day pick and pack for e-commerce or long-term dry storage for retail.
Technology and Visibility
Supply chain visibility is a game-changer. Look for carriers that offer robust digital tools to track shipments, monitor inventory, and manage orders in real time. FST’s proprietary InSight portal puts this power in your hands, helping you make informed decisions and operate with confidence.
Commitment to Sustainability
Sustainability isn’t just good for the planet, it’s increasingly a business imperative. From route optimization and energy-efficient warehouses to local environmental initiatives, FST Logistics integrates green practices throughout our operations to help customers meet their sustainability goals.
Customer-Centric Culture
What truly sets a carrier apart is how they treat your business. At FST Logistics, our 100% employee-owned model means every team member has a stake in your success. We go the extra mile to provide proactive communication, customized solutions, and unparalleled customer service.
Compliance and Certifications
Retail logistics often comes with a maze of compliance requirements. Your logistics partner should be certified, audit-ready, and capable of helping you minimize fines and increase shelf availability. FST’s certifications (including AIB, BRCGS, and organic) and retail compliance knowledge ensure smooth delivery from warehouse to store.
Building a Long-Term Partnership
Choosing the right carrier is about more than cost and capacity – it’s about alignment, trust, and shared goals. At FST Logistics, we pride ourselves on being more than a carrier; we’re your logistics partner. We bring a full-service approach, cutting-edge technology, and a team of employee-owners dedicated to delivering results.
Ready to discover the FST difference? Let’s grow together
